Chan-Kah Resort Village | Hotel in Palenque

| 8.8 (814 Reviews) |  1 Bathroom
Palenque Hotel | Chan-Kah Resort Village

Hotel in Palenque

Family-friendly hotel with a full-service spa and poolside bars
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, a bar/lounge, and a steam room are onsite.
Chan-Kah Resort Village offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. This Palenque hotel provides complimentary wired Internet access. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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KM. 3 Carretera Palenque- Ruinas, Palenque, 29960, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Shower
  • Hair dryer
  • Private bathroom
  • Designer toiletries
  • Towels
Bedroom
  • Premium bedding
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Air conditioning
  • Rollaway/extra beds (surcharge)
  • Soundproofing
  • Turndown service
  • Phone
  • Laptop-compatible safe
  • Connecting rooms available
  • Access via exterior corridors
Breakfast
  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 295-320 for adults and MXN 150-200 for children
  • 2 poolside bars and 1 bar
  • 1 restaurant
  • Room service available
  • Free bottled water
Parking
  • Free self parking on site
Accessibility
  • This property does not have elevators
  • Braille signage
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
Activities
  • Outdoor pool
  • Steam room
  • Playground
  • Children's pool
  • Billiards/pool table
  • Arcade/game room
  • Full-service spa
Entertainment
  • Cable channels
  • Flat-screen TV
General
  • Conference center (12 square feet of space)
  • 24-hour business center
  • Meeting room
  • Computer station
  • Gift shop/newsstand
  • Ballroom
  • Reception hall
  • Front-desk safe
  • English
  • Spanish
  • Mosquito nets
  • Designated smoking areas (fines apply)
  • TV in lobby
Guest Services
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Separate living room
  • Playground
  • Children's pool
  • Arcade/game room
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Free children's club
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Tour/ticket assistance
  • Wedding services
  • Porter/bellhop
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi
Outdoors
  • Pool umbrellas
  • Garden
  • Terrace
  • Pool cabanas (surcharge)
  • Balcony or patio
  • Yard
Spa
  • Steam room
  • Body wraps
  • Spa open select days
  • Facials
  • Massages
  • Body scrubs
  • Mud bath
  • Body treatments

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 450.0 per night. cribs (infant beds) are available for mxn 450.00 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 295 to 320 for adults, and mxn 150 to 200 for children crib (infant bed) fee: mxn 450.00 per night rollaway bed fee: mxn 450.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

rosa
May 3, 2025 10:27:28 PM
Review Score:   8
Summary: The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.
See All Reviews

Room Arrangement

Room Info Facilities
Villa Junior King
Room Size: m2
1 King Bed
Villa Junior King

General

Number of living rooms 0, Number of bedrooms - 1, Garden view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Villa Junior Doble
Room Size: m2
2 Double Beds
Villa Junior Doble

General

Number of living rooms 0, Number of bedrooms - 1, Garden view, Room and bed type depend on availability check-in, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Chan-Kah Resort Village pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chan-Kah Resort Village?

Check-in time for Chan-Kah Resort Village starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chan-Kah Resort Village have a swimming pool?

Yes, this Chan-Kah Resort Village has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chan-Kah Resort Village?

Best-rates for the Chan-Kah Resort Village starts from $102 per night with includes Guest Services, Breakfast, Child Friendly, TV, Sports/Activities, Spa, Laundry, Parking, Bedding/Linens, Restaurant, Pool, Designated Smoking Area, Balcony/Terrace, Accessibility, Internet, Air Conditioner, Business Services, Wellness Facilities, Bar, Toiletries with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Chan-Kah Resort Village a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chan-Kah Resort Village wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chan-Kah Resort Village has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chan-Kah Resort Village?

Based on the information reported by the owner or manager, the Chan-Kah Resort Village indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chan-Kah Resort Village?

Based on the information reported by the owner or manager, details for the cancellation policy for the Chan-Kah Resort Village are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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